Privacy notice

Who handles your information

REND is operated by Nerivum OÜ (registry code 17512282), Akadeemia tee 78, 13520 Tallinn, Estonia. For questions about your information, write to i@rend.ee.

What we collect and why

The Get Started form asks whether you have a website, its address or your business name, your email and industry. We use these details, plus the name and any message you submit, to understand your request and respond. At checkout we also ask for business registration and billing details to process the order and invoice. Existing customers who used our former online checkout may have supplied registration, billing, payment-reference and onboarding details; we keep those to administer their existing agreement. Required fields are necessary to handle the request or order. We do not add enquiry contacts to a newsletter.

Free audit, free website and marketing messages

The free SEO audit and the free website offer ask for your website or business name, your email and your phone number. Claiming a free site audit or a free website also signs you up for marketing email and SMS from REND: tips, offers and updates about getting more jobs. Every email carries an unsubscribe link, and replying STOP to any text ends the texts. You can also write to i@rend.ee at any time to stop all marketing messages.

Legal basis

We process requests to take steps towards a contract and, when dealing with business representatives, in our legitimate interest in answering business enquiries. Security checks protect the site from abuse. You can contact us directly to discuss your enquiry.

Storage and providers

Enquiries are stored in a protected database and sent to our business inbox. Hosting, database, email and security providers include Lovable, Supabase, Resend and Cloudflare. Stripe, EveryPay and your bank or payment provider process online orders, and our e-invoice operator delivers e-invoices. Card details go into Stripe's secure fields; we never see the full card number. To apply the guarantee once per business, we keep the registry code and domain and a one-way code (hash) of the owner's name and of the payment card or account, not the values themselves. When you authorize the monthly bank payments, we send your connection's IP address to EveryPay for the authorization and payment security checks. We do not collect card numbers or banking passwords. Calendly handles the scheduling details you enter when using a booking link. Authorized staff handle requests. Some providers may process data outside the EEA; contact us about applicable transfer arrangements.

We retain records for as long as needed for the discussion, customer relationship, legal record-keeping or disputes. You can ask us to remove an enquiry that is no longer needed.

Browser storage and security

The Get Started form temporarily keeps your website status, website address or business name, email and industry in this browser tab's session so you can move between its steps. The details remain in the tab until its browser session ends; submitting the form also sends them to us as described above. During checkout this tab also holds a private order reference and token so we can verify the bank return; keep them private. This storage is not used for advertising.

Existing customers of our former checkout may have a checkout reference and private resume token in their browser session. This is not advertising storage and clears when the session ends. Keep private onboarding links to yourself. Cloudflare Turnstile handles technical browser and connection information to prevent abuse. Our self-hosted fonts do not contact a third-party font service.

Your rights

You can request access, correction, deletion, restriction or a portable copy of your data, and object where processing relies on legitimate interests. Write to i@rend.ee. You may also complain to the Estonian Data Protection Inspectorate at aki.ee.